Brittnie Sutherland, Project Manager

Brittnie has been with GCG for 2 years working in the Back Office as sales support and project management. She works with clients, agents, and channel partners to provide quotes on new services and as a project manager, she works an entire project from start to finish guaranteeing that the project is completed correctly and on time.

Brittnie came to Denver 3 years ago, however, Brittnie grew up in the southern Colorado mountains.

Tami Taylor, Project Manager

With over 12 years of telecom experience, Tami Taylor has been helping clients manage hardware and software products, reduce telecom expenses, and solve trouble tickets. She has experience developing and supporting customers including: Voice 1Fb’s to T-1, L/D, VoIP, VPN, MPLS Frame Relay, through a variety of carriers.

As a GCG Project Manager, Tami is focused on providing exceptional customer service, trouble shooting and general conflict resolution and cradle to grave project management. She works to ensure projects runs smoothly from ordering to installation and follow-up. Even after completion, she will continue to offer customer support for client accounts.

Jenna Koenning, Project Manager

Jenna Koenning has four and a half years of experience in the telecommunications industry in roles such as account support, customer service management, and analysis. This experience in conjunction with six years of administrative expertise enables her to provide top level sales support and project management with the team at Global Communications Group.

Steve Burns, Project Manager

Steve Burns, Project Manager Steve has been in the Telecom Industry for over 12 years, 11 years have been with AT&T. At AT&T Steve has worked residential repair, then local service for business in the provisioning group for LNS and an expedite and escalations specialist. For the last 4 years he has been a Service Executive for the enterprise market. Steve has been with GCG since March of 2011 where he specializes in AT&T products where he works with clients, agents, and channel partners to provide quotes on new services and as a project manager, he works an entire project from start to finish guaranteeing that the project is completed correctly and on time.

Steve is a 5th generation Native Coloradoan.

Sherri Greve, Project Manager

With 12 years experience as a telecom specialist, Sherri has a powerful awareness of the relationships with the customer and associated vendors. Her main focus is to ensure efficient interactions for all intended parties and to guide the development of the order process. Sherri brings a spirited personal style to the project team here at GCG.

Josh Crow, Project Manager

Josh Crow has over five years of experience in the telecommunications industry working across many product sets and providers. In his position as a project manager, Josh is dedicated to assisting clients with ordering, repairs and billing issues.

April Armijo, Project Manager

Having served in operational and project management roles for the past 10 years, Starting with ICG and most recently Cbeyond. She has continued success in meeting business/operational goals, April can bring a valuable contribution to GCG’s future projects and initiatives. She has a combination of team leadership, strategic planning and technical skills that bring exceptional customer service from beginning to end of projects.. April has a wide Experience with provisioning, implementation of PRI,CAS,Analog and SIP interfaces, QMOE, I/A ,VOIPover a wide range of suppliers.

Stephanie Tackett, Customer Service/Reception

Stephanie Tackett has been with GCG for 2 years, bringing 16 years of experience and expertise as a Receptionist and Customer Service Representative from the food, title, mortgage and advertising industries. In addition to answering the phone with a smile in her voice, Stephanie works with clients, agents and carriers to effectively resolve any trouble tickets and billing issues the client may have in a timely manner.

Jennifer Minjarez , Customer Service/Reception