Software as a Service (SaaS) allow end-users to connect and use cloud-based software and apps over the Internet. Examples of SaaS include email, calendars, office software (Microsoft Office 365), and CRMs.
Cloud SaaS provides you with a complete software solution using a pay-as-you-go model from the provider. You rent/ license the software for your business, and your users connect over the Internet usually with a web browser.
SaaS providers are responsible for all of the underlying infrastructure, middle-ware, app software, and data. These are located in the provider’s data center. The provider manages the hardware and software, and with the appropriate service agreement, will ensure the availability and the security of the app and your data as well. SaaS allows your organization to get quickly up and running with an app at minimal upfront cost.
If you’ve used a web-based email service such as Outlook, Hotmail, or Yahoo! Mail, then you’ve already used a form of SaaS. With these services, you log into your account over the Internet, often from a web browser. The email software is located on the service provider’s network, and your messages are stored there as well. You can access your email and stored messages from a web browser on any computer or Internet-connected device.
The previous examples are free services for personal use. For organizational use, you can rent productivity apps, such as email, collaboration, and calendaring; and sophisticated business applications such as customer relationship management (CRM), enterprise resource planning (ERP), and document management. You pay for the use of these apps by subscription or according to the level of use.
To provide SaaS apps to users, you don’t need to purchase, install, update, or maintain any hardware, middle ware, or software. SaaS makes even sophisticated enterprise applications, such as ERP and CRM, affordable for organizations that lack the resources to buy, deploy, and manage the required infrastructure and software themselves.
You also save money because the SaaS service automatically scales up and down according to the level of usage.
Users can run most SaaS apps directly from their web browser without needing to download and install any software, although some apps require plugins. This means that you don’t need to purchase and install special software for your users.
SaaS makes it easy to “mobilize” your workforce because users can access SaaS apps and data from any Internet-connected computer or mobile device. You don’t need to worry about developing apps to run on different types of computers and devices because the service provider has already done so. In addition, you don’t need to bring special expertise onboard to manage the security issues inherent in mobile computing. A carefully chosen service provider will ensure the security of your data, regardless of the type of device consuming it.
With data stored in the cloud, users can access their information from any Internet-connected computer or mobile device. And when app data is stored in the cloud, no data is lost if a user’s computer or device fails.
Schedule a FREE, NO OBLIGATION Cloud SaaS Consultation with one of our cloud solution specialists. GCG is vendor-neutral meaning that we can help you find, compare, and order services from multiple cloud SaaS providers. We represent all of the major cloud providers – Microsoft, Google, Salesforce, Oracle, and more. Plus, resources for development, integration, and implementation.
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